Chevrolet Volt Again Ranks Best in Consumer Reports’ Owner Satisfaction Survey
The Chevrolet Volt may have earned the Motor Trend calipers as our 2011 Car of the Year, but Consumer Reports has just named the extended-range plug-in hybrid to the top of its owner-satisfaction survey for the second consecutive year. The survey, which covers vehicles from the 2010 to 2013 model years is based on “definitely yes” answers to the following question: “Considering all factors (price, performance, reliability, comfort, enjoyment, etc.), would you get this car if you had it to do all over again?”
A full 92 percent of survey takers said “definitely yes” to the question above about the Chevrolet Volt, suggesting that the technology behind the four-door hatchback is really resonating with certain buyers. In our recent comparison of the Chevrolet Volt against the Toyota Prius Plug-In, we commented on the Volt: “The Volt, despite its sales-crippling price (and lesser faults such as its twin, tiny rear seats), is the plug-in hybrid that appeals to our dreams. Great EV range. An EV mode without engine interruptions. That rush of acceleration.”
The Nissan Leaf also scored well, as did the regular Toyota Prius. Other high-scoring vehicles include the Ford Mustang, Dodge Challenger V-8, Porsche 911, Chevrolet Corvette, Toyota Camry Hybrid, Toyota Prius C, Audi A7, Lexus GS, and Audi A6.
Perhaps not surprisingly, the lowest-scoring vehicle in the survey — which CR says covers about 240 models — is the new Nissan Versa. In a First Test of a 2012 Nissan Versa, we appreciated its huge interior space but found plenty of other cars worth consideration in the $15,000-$16,000 range. Fewer than half of new Versa owners say they would definitely buy one again, while drivers of base-model Chevrolet Silverado and GMC Sierras also didn’t rate their vehicles highly. Once the 2014 Chevrolet Silverado and 2014 GMC Sierra roll into dealerships with a much more powerful and efficient base engine, we’re guessing the trucks might see higher scores. Other low-performing vehicles in the survey include the Nissan Armada, Suzuki SX4, and Mitsubishi Outlander.
When buying a new car, how much do you pay attention to the Consumer Reports‘ owner-satisfaction survey?
Source: Consumer Reports
By Zach Gale